Skip to Content

STANDARD TERMS AND CONDITIONS OF SALE

  1. Precedence of Terms
    The client explicitly waives the application of its own standard terms and conditions, even if communicated after these terms. Any variation or addition must be expressly agreed to in writing by Cedar Rock Consulting LLC.
  2. Payment Terms
    All invoices are payable within 21 business days, unless otherwise stated on the invoice or sales agreement. Late payments will incur interest at 1.5% per month (18% per annum) on the outstanding balance until paid in full. Cedar Rock Consulting LLC reserves the right to suspend services or access to licensed products in the event of late or non-payment if payment is not received after 60 days.  
  3. All training class are prepay only -  confirmations are only guaranteed once payment is received.  
  4. Collections and Recovery
    If payment is not received within 90 days of the due date, Cedar Rock Consulting LLC reserves the right to initiate debt recovery proceedings. All associated collection costs, including legal fees, shall be the responsibility of the client.
  5. Taxes and Withholding
    The client is responsible for any taxes, duties, or withholding imposed by local or international jurisdictions. All invoices are due in full, and Cedar Rock Consulting LLC shall not be liable for foreign tax withholdings or deductions.
  6. Performance of Services
    Cedar Rock Consulting LLC agrees to use commercially reasonable efforts to provide services in accordance with agreed timeframes. However, timeframes are estimates only, and services are provided on a best-effort basis, without guarantees of a specific result. Cedar Rock Consulting LLC shall not be held liable as a third party in any dispute between the client and an end-user.
  7. Independent Reseller Disclosure
    Cedar Rock Consulting LLC operates as an independent reseller. Software and some services are fulfilled directly by the original equipment manufacturer (OEM). While Cedar Rock facilitates access and licensing, all delivery, functionality, uptime, and support obligations rest solely with the OEM. Cedar Rock Consulting LLC disclaims all warranties, express or implied, regarding OEM products.
  8. Claims and Disputes
    To be valid, any claims must be submitted to Cedar Rock Consulting LLC by certified mail to its registered business address within 8 calendar days of product delivery or service provision. Claims received after this period may be deemed waived.
  9. Governing Law
    These terms and all related transactions shall be governed by the laws of the State of California, United States, without regard to conflict of law principles